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PENN BROADBAND provides service in several areas in Susquehanna County, call to see if coverage is available in your area

Frequently Asked Questions

You have questions. We have answers. And if you need further assistance we are available 9-4:30 Monday- Friday @ 1.888.785.7795

No, Penn Broadband’s phone service is delivered over a fiber optic network and is similar to a traditional landline phone offering provided by the telephone company.

No.  Your Penn Broadband provided Network Access Device requires electrical power to operate; therefore, your phone service will not work during a commercial power outage.  In compliance with FCC rules, Penn Broadband will provide you your options regarding back-up power when you sign-up for the service or during annual notifications.

Voicemail, Caller ID, Call Waiting, Call Waiting/Caller ID and Call Forwarding